Privacy Policy

Togel Contractors Limited ("Togel", "we", "us", or "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, request a quotation, engage our services, or otherwise interact with us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

We may collect and process the following types of personal information:

• Name
• Company name
• Job title
• Telephone number
• Email address
• Postal address
• Project details and specifications
• Enquiry information
• Any information contained within correspondence you send to us

We may collect and process the following types of personal information:

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data
• Pages visited
• Date and time of visits
• Referring website information

Marketing information

Where you have provided consent, we may collect information relating to your marketing preferences and communications with us.

We use personal information to:

• Respond to enquiries
• Provide quotations and project proposals
• Deliver our services
• Manage client relationships
• Administer contracts and projects
• Process payments and invoices
• Improve our website and services
• Comply with legal and regulatory obligations
• Maintain security and prevent fraud
• Send marketing communications where permitted by law

We process personal data under one or more of the following lawful bases:

Contract

Where processing is necessary to perform a contract with you or take steps prior to entering into a contract.

Legitimate interests

Where processing is necessary for our legitimate business interests, including:

• Managing client relationships
• Improving our services
• Business administration
• Website security
• Marketing to existing business contacts

Legal obligations

Where we are required to process information to comply with legal, tax, health and safety, or regulatory requirements.

Consent

Where you have provided consent, such as subscribing to marketing communications.

We may share your information with:

• Professional advisers
• Subcontractors and suppliers involved in project delivery
• IT service providers
• Website hosting providers
• Payment providers
• Insurers
• Regulatory authorities where required by law

We do not sell personal data to third parties.

Where processing is necessary to perform a contract with you or take steps prior to entering into a contract.

We generally store and process personal information within the United Kingdom.

Where information is transferred outside the UK, we will ensure appropriate safeguards are in place in accordance with UK data protection laws.

We implement appropriate technical and organisational measures to protect personal information from:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

While we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

• Contractual obligations
• Legal requirements
• Accounting and taxation obligations
• Resolution of disputes

When personal data is no longer required, it will be securely deleted or anonymised.

Under UK GDPR, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details provided below.

Our website may use cookies and similar technologies to:

• Improve website performance
• Analyse website traffic
• Enhance user experience
• Support website functionality

You can control cookie preferences through your browser settings.

A separate Cookie Policy may provide further information regarding the cookies used on our website.

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies.

Where permitted by law or where consent has been provided, we may send information regarding our services, projects, industry updates, or company news.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

If you have concerns regarding our use of personal information, please contact us first so that we can attempt to resolve the matter.

You also have the right to lodge a complaint with:

Information Commissioner's Office (ICO)

Website: https://www.ico.org.uk

Telephone: 0303 123 1113

If you have any questions regarding this Privacy Policy or how we process personal information, please contact:

Togel Contractors Limited

1-3 Hexthorpe Road
Doncaster
South Yorkshire
DN4 0AD

Telephone: 01302 342579

Email: info@togel.co.uk